All About AI Chat Bots

How They Work and What They Do


By: Oliver Tabbal, Journalist

AI chatbots have taken over the internet pretty recently. They have been used to write essays, prompts, or play games. They have been pushed to their limits on what they can do. Chatbots have also been involved in a couple of scandals and racist statements, among other controversial things. Many people are wondering: how do they work, and what are their uses?

How they work

Most AI chatbots use NLU (Natural Language Understanding) to understand, interpret, and respond to text and speech. They use user input to correct mistakes and thus get better at their job over time. For example, When someone asks a confusing question, they can tell the chatbot what they did wrong for next time. With large scale chatbots, there are millions of people chatting with it which is bound to make it smarter and more effective.

There are also basic, non-AI chatbots. These have a few set questions that they can answer, and say the same response every time. These are mainly used for company support when they don’t want to hire people to do the job. These also benefit the consumer by having no wait times or human interaction, although that is sometimes a bonus. These having very little to do with AI chatbots with how they work, but they do similar things.

What they do

While regular chatbots are pretty limited in what they can do, mainly used for companies, Ai chatbots have a wide range of uses. They can be used for practical things, like finding restaurants, getting directions, or checking the weather, there are some weirder uses. By far the most common use for the modern AI chatbots is to just mess around, see what they can and can’t do since it is such new technology. SOme people have even made these chatbots play chess, and while not very good at it they can play the game. In this case, eventually they will learn to be better and not make illegal moves. AI chatbots aren’t very practical for right now, but they might be a lot more helpful in the future.